SchedulePro lets you set up Groups and Teams. On the surface, they seem very similar. This article briefly outlines the differences between the two, as well as what you can do with your teams.
The key difference between groups and teams is that employees can only be added to groups if their primary position/location is included in the group definition, whereas any employee can be added to any team.
Teams, in other words, are more flexible. They're particularly useful for smaller units – a specific group of those three medics and that driver might be on a team together, whereas all the medics and drivers in a certain location would form a group.
Also, when you create a shift pattern, you can link that shift pattern to a team. Any employee added to that team is automatically assigned the team shift pattern. There's no equivalent for groups.
On the other hand, you can assign schedule managers to groups (but not to teams), which is a very powerful feature. Also, you can filter almost all of your data by group throughout the product, whereas teams only appear on one or two reports and under the “Sort By” view option on the schedule, which determines the order in which your list of employees is presented.
