If you’re having trouble signing in to SchedulePro, try the following troubleshooting steps to resolve the issue.
1. Reset your password
If you’ve forgotten your password or believe it may be incorrect, start by using the Reset Password option on the SchedulePro sign-in page.
Follow the prompts to reset your password and try signing in again.
👉 Learn more: How to Reset Your SchedulePro Password
2. Contact your direct manager
If the reset password option doesn’t work or you’re unsure of your username, contact your direct manager.
Managers can verify your account information and assist in resetting your credentials.
3. Contact your IT team
If you’re using Single Sign-On (SSO) and still cannot access SchedulePro, reach out to your IT team to confirm that your SSO setup is configured correctly.
There may be an issue with your account permissions or SSO connection that they can resolve.